Buying Art - Purchase Process
How To Purchase From StateoftheART
1. Browse our Online Art Collection in one of the following 4 ways:
1.1. Browse using your own art search criteria
1.2. View the entire online collection
1.3. Meet the artists and view their work
1.4. Browse by the price of the artwork
2. Add your chosen piece of art to your Shopping Basket
3. International customers may select the 'Air Freight In Tube' for cost-effective shipping of eligible works
4. Complete the online order form by clicking ‘Check Out’
We accept the following payment methods:
- Electronic Payment/International Wire Transfer
- Visa and MasterCard Credit Card with 3D Secure
All artworks are billed in South African Rand and the price includes 14% VAT which will be deducted at check-out for customers purchasing from outside of South Africa.
If paying by credit card you will need to be registered for 3D Secure, a new method of security mandated by the Visa and Mastercard Associations and managed by South African banks to enhance security of online transactions. 3D Secure provides an extra layer of security by requiring that the cardholder submits a second level of authentication when shopping online. Mastercard’s product is called “SecureCode” and Visa’s product is called “Verified by Visa”.
An invoice will be sent to your email address confirming your purchase from StateoftheART. International customers will be levied an additional transaction fee (credit card payments or wire transfers) depending on country of residence. Once your funds have cleared our account, your artwork will be dispatched followed by your Certificate of Authenticity.
We think that security is paramount, and we therefore hold an SSL Certificate. This can be thought of as an internet padlock for our site, ensuring that your credit card details are kept completely secure, and your personal details are never shared.
When you place an order with us using our secure online order form the order is encrypted. When you have finished browsing and are ready to check out, you link to the MyGate Payment Gateway. At this time the connection changes to a secure channel. When MyGate have received your credit card information it is sent directly, and encrypted, to their server. Your payment card details will never be stored or saved at the StateoftheART website. However, no data transmission over the Internet or any wireless network can be completely guaranteed to be perfectly secure. Therefore, while we do our best to ensure protection of your personal information, State Of The Art Gallery CC cannot guarantee the security of information transmitted to or from StateoftheART
For more information please visit the MyGate website.
Disclaimer - Currency Conversion Tool
StateoftheART cannot guarantee the accuracy of the exchange rates contained in this website. The information is provided by www.finance.yahoo.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about their accuracy. These rates are for general information purposes only, and any reliance you place on such information is strictly at your own risk. All artworks will be billed in South African Rand, the currency of the country of origin, when making payment through the MyGate credit card payment gateway.
Cancellation Of Orders
If you would like to cancel your order, please use the contact form to notify us that you wish to cancel. If the order has already been processed, you will have to follow the standard return process described above. Please note that commissioned artworks will not be refunded and cannot be returned.
We appreciate that buying online can be slightly daunting, and offer a **7 Day Money Back Guarantee. Buy from us, live with the artwork for a week, and if you are not entirely happy, return it to us in the same condition it arrived and you will be refunded the purchase price of the artwork excluding the original shipping cost.
*Client is liable for the initial cost of shipping, but StateoftheART will cover the cost of returning the item.
**This is not applicable for commissions